The Inn Policies
Front Desk Hours:
The front desk is open from 9:30am to 5pm Monday through Friday and 9:30am to 4pm Saturday and Sunday.
Check-In is between 2:30pm and 5:00pm. You are welcome to check in as early as 7:30am (9:00am for The Brookland Inn). We will be happy to hold your luggage (your room will not be available until approx. 2:30pm).
There are no check-ins after 11:30 pm unless arranged with manager.
After check out, manager will inspect room. If room, carpet, linens, etc are determined damaged, there will be an additional charge.
Check out is at 11:00 am. If you are departing the city at a later time. We will be glad to hold your luggage.
Garage parking must be reserved in advance of guest reservation. A Parking garages are closed on Saturday and Sunday unless patron has reserved access card in advance. A There is free street parking on Saturday (except T street location) and Sunday. Guests are advised to read all meters and parking signs carefully. It is the sole responsibility of the guest to comprehend and adhere to all parking guidelines set forth by the city. The Dupont Collection will not be responsible for or reimburse patrons for parking violations.
Washington, D.C. Law prohibits smoking in indoor public areas. The Dupont Collection are non smoking facilities. If smoke is detected in your room, we reserve the right to add a minimum of $500.00 to your bill. These funds will be utilized for cleaning and the loss of income due to the unavailability of the room.
If you do not return your room key to the manager, The Dupont Collection reserves the right to bill the guest $45.00 per replacement for each key.
Families are welcome with well behaved children.
There is an extra charge of $75.00 for additional adult guest and $25 for child.
We do not accept pets. Animals used for physically challenged guests are welcomed for certain rooms. A deposit of $100.00 is required.
There is no computers available for guests to use however we do have free wireless access.
If you cancel, there is a $25.00 non- refundable cancellation fee. If we are notified less than 7 days before your scheduled stay, we will retain the total amount. If we are able to resell the dates, we will apply those funds to your next stay with us minus the $25.00 fee.
(ANY QUESTIONS? FEEL FREE TO USE OUR LIVE CHAT LOCATED AT THE RIGHT CORNER!)